Associate Patient Care Coordinator - Las Vegas, NV
Optum
Las Vegas, NV
8 days ago
$16.00 - $28.85
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Job Description
Join Optum as an Associate Patient Care Coordinator, where you will play a crucial role in enhancing health outcomes by delivering exceptional customer service and supporting healthcare teams. This full-time position offers competitive pay and a comprehensive benefits package in a culture of inclusion and career development.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out, ensuring demographic information is correct
Collect co-pays and adhere to cash handling policies
Schedule appointments, verifying visit type and primary care provider
Manage waiting room cleanliness and assist all patients
Work with back-office staff to ensure smooth patient flow
Resolve service issues and complaints
Assist co-workers and team members with duties as needed
Required Qualifications
High School Diploma/GED (or higher)
BLS certified (or able to obtain certification within 30 days of hire)
1+ years of healthcare or customer service experience
Intermediate level of proficiency with MS Office (Word, Excel, Outlook, etc.)
Independent means of transportation and ability to travel 10% of the time
Preferred Qualifications
1+ years of experience in a health care setting
1+ years of experience with insurance programs and basic managed care principles
Knowledge/understanding of CPT/ICD-10 coding
Experience working with an electronic health record
Medical office setting experience
Knowledge of medical terminology
Bilingual in Spanish/English
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits