Customer Service Advisor - Opportunity to serve the military community (Hiring Immediately)
USAA
Colorado Springs, CO
20 days ago
$43,680.00 - $76,610.00
Job Description
Join USAA as a Customer Service Advisor and empower the military community with exceptional insurance solutions. In this full-time role, you'll provide consultative services to business owners, utilizing your insurance expertise to address their unique needs while working in a supportive, values-driven environment.
Key Responsibilities
Use a consultative approach to resolve customer needs
Build and maintain relationships between members and insurance carriers
Classify member’s and/or non-members business and provide accurate risk management solutions
Research industry trends and improve understanding of technical/financial issues
Calculate Insurance to Value on various property types
Ensure risks are effectively identified, measured, monitored, and controlled
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience
Valid Property and Casualty insurance license for home state
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience writing new business
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insurancePaid time off with paid holidays and 16 paid volunteer hoursParental benefits and adoption assistanceWellness programsCareer path planning and continuing education