Join Optum as a Lead Billing Representative where you'll enhance patient financial experiences while leading a team in billing operations. This full-time role offers on-the-job training and a chance to make a real impact on health outcomes.
Key Responsibilities
Coordinate and maintain workflows
Perform Lead Billing Representative work duties
Handle escalated issues with customers
Provide training to new and seasoned employees
Assist in documenting standard operating procedures
Resolve problems relating to Patient/Third Party billings
Communicate with various stakeholders
Maintain current knowledge of billing requirements and system practices
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
2+ years of experience with accounts receivable in Multi-Specialty
2+ years of experience with claims processing or claims appeals/reconsiderations