Join Enterprise Bank & Trust as a Bilingual Financial Services Representative, where you'll be the front-line customer service associate, creating welcoming experiences for clients and supporting their financial needs.
Key Responsibilities
Open new accounts for commercial and consumer clients
Perform teller duties including client transactions and cash drawer maintenance
Provide outstanding customer service for lobby and phone requests
Research and resolve client problems
Participate in training programs
Assist in opening and closing the branch
Comply with all department and company policies
Required Qualifications
Strong math and problem solving skills
Excellent interpersonal and customer service skills
Ability to maintain confidentiality of client transactions
Team-oriented with a positive attitude
Strong oral and written communication skills
Ability to operate standard office equipment
Ability to prioritize and handle multiple tasks
Strong organizational skills and detail-oriented
Thorough knowledge of bank operations, products, and services
Knowledge of banking laws and regulations
Preferred Qualifications
Bilingual in Spanish
Associates degree in business related field
Experience in a team-oriented environment
Customer service experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities