Bilingual Associate Patient Care Coordinator - Miami, FL
Optum
Miami, FL
12 hours ago
$16.00 - $28.85
Job Description
Join Optum as a Bilingual Associate Patient Care Coordinator and play a critical role in improving health outcomes by providing essential front office support. You'll connect patients with the care they need while enjoying a supportive and inclusive work environment.
Key Responsibilities
Greets patients and manages appropriate standard wait times
Completes check-in and check-out tasks including demographic and insurance verification
Answers phones and schedules appointments
Manages medical records and correspondence
Establishes effective working relationships with patients and staff
Performs other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Bilingual in English/Spanish
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits