M

Business Delivery Consultant

MassMutual

Springfield, MA
1 day ago
$80k - $100k

Job Description

Join MassMutual as a Business Delivery Consultant, where you'll drive strategic initiatives and improve Third-Party distribution processes. Your expertise will shape our approach to business and compliance, ensuring we meet customer needs effectively.

Key Responsibilities

  • Advocate and represent Business in development and implementation of key strategic initiatives
  • Support business analysis across multiple parallel projects
  • Leverage strong technical knowledge of Life/DI and/or Annuity business
  • Negotiate and influence requirements to ensure business and customer representation
  • Collaborate with business/technology/operations and compliance partners
  • Ensure compliance with regulations and internal supervisory control procedures
  • Identify trends and perform root cause analysis to improve Third Party firm/producer experience

Required Qualifications

  • 5+ years experience in the Insurance or Third Party/Brokerage business
  • 3+ years experience in business consulting or driving key strategic initiatives
  • 2+ years of Third Party experience with firm onboarding and ongoing relationship management
  • Bachelor’s degree or HS Diploma with 5+ years’ experience in Insurance or Third Party/Brokerage business

Preferred Qualifications

  • 5+ years’ experience working on key strategic initiatives for life or annuity products
  • Working knowledge of regulatory and compliance rules that impact products
  • Subject matter expert in line of business and current operational structure
  • Utilizes industry knowledge to drive continuous improvement
  • Ability to think strategically and effectively execute
  • Strong technical aptitude
  • Strong innovation and problem-solving skills
  • Excellent written and verbal communication skills

Benefits & Perks

Regular meetings with the Delivery and Program Management teamFocused one-on-one meetings with your managerNetworking opportunities with various Business Resource GroupsAccess to learning content on Degreed and other platformsStrong and stable ethical business with industry leading pay and benefits