Join Intuit as a Business Tax Manager and play a key role in helping customers navigate their taxes with expert guidance. This remote position offers the chance to work with TurboTax Live Business, shaping the future of tax preparation while ensuring customer success.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full-service return preparation, and tax calculations
Maintain sensitive customer and proprietary business information
Utilize government websites and professional resources to deliver accurate answers
Interact with customers using video communication software
Required Qualifications
Active unrestricted credential: EA, CPA, or Practicing Attorney
3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S)
Minimum of 2 seasons of personal Tax Preparation experience
Commit to a minimum schedule of at least 20 hours/week
Must possess or be able to obtain related state licenses, certificates, permits, or bonds
Active Preparer Tax Identification Number (PTIN)
Strong customer service skills
Excellent verbal and written communication skills
Proficient with technology and solid knowledge of computer operations
Preferred Qualifications
Bookkeeping experience with books to tax preparation
Experience preparing Business Tax returns for service industry customers
Working knowledge of Circular 230
Critical thinking, problem-solving, and research skills