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Job Description
Join Intuit as a Tax Expert and help customers navigate their tax preparation using TurboTax. Enjoy the flexibility of remote work and make an impact while providing exceptional service.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Interact with customers through video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Preferred Qualifications
Experience using commercial tax preparation software
Passion for helping clients navigate taxation complexities
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live