Join House of Sport as a Retail Rock Climbing Lead, where your passion for climbing will inspire athletes and enhance the in-store experience. Lead the climbing department by providing expert guidance, ensuring safety, and delivering exceptional customer service.
Key Responsibilities
Oversee daily operations of the climb department
Drive engagement, training, and educational programs for customers and teammates
Monitor climbing activities and provide assistance to climbers
Ensure highest level of customer service in the department
Supervise climb sessions and instruct climbing techniques
Ensure compliance with safety standards and procedures
Assist in training new hires and mentoring associates
Required Qualifications
Flexible availability including nights, weekends, and holidays
Climbing certification required
Applicants must be at least 18 years old
Preferred Qualifications
Prior retail sales experience or customer-focused experience