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Job Description
Join Intuit as a Tax Analyst and enjoy the flexibility of working from home while helping clients navigate tax complexities. With a commitment to customer service excellence, you'll leverage your expertise to support individuals in their tax preparation using TurboTax products.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer and business information responsibly
Utilize government websites and professional resources to deliver accurate answers
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Experience using commercial tax preparation software
Active Preparer Tax Identification Number (PTIN)
Ability to obtain related State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Excellent customer service skills
Ability to interact with customers through video and audio tools in a professional and friendly manner
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live