Join UnitedHealthcare as a Field Based Care Coordinator to manage complex members' needs in Jackson County, IN. You'll provide essential care coordination for older adults while collaborating with a dedicated team to improve health outcomes in the community.
Key Responsibilities
Serve as primary care manager for high medical risks / needs members with comorbid behavioral health needs
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment
Develop and implement individualized, person-centered care plans
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide referral and linkage as appropriate and accepted by member
Required Qualifications
Current, unrestricted independent licensure as a Registered Nurse in Indiana
Master’s Degree in Social Work
Bachelor’s Degree in Social Work, Psychology, Special Education, Counseling, or relevant degree with at least 1+ years of case management experience with older adults, individuals with disabilities, or those with serious mental illness
Licensed Practical Nurse (LPN) with a minimum of 3+ years of clinical experience with older adults
1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
1+ years of experience with MS Office, including Word, Excel and Outlook
1+ years of experience in long term support services or working with older adults
Reside in the state of Indiana
Ability to travel 75% of the time within assigned territory to meet with members and providers
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
Experience working in team-based care
Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
Background in Managed Care
Bilingual in Spanish or other language specific to market populations
Benefits & Perks
Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)