As an Account Manager at Comcast, you'll lead strategic account management for mid-market customers, driving revenue growth and ensuring customer satisfaction. You'll work collaboratively to develop account strategies and deliver innovative solutions that meet client needs in a fast-paced environment.
Key Responsibilities
Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
Renew customer contracts to protect and grow existing revenue streams.
Maintain regular account contact to ensure alignment of Comcast Business Services with assigned accounts.
Initiate and deliver proposed solutions to meet customer needs.
Maintain customer satisfaction and serve as the primary escalation point for any customer issues.
Manage sales and services to local and Regional accounts in the Enterprise and mid-market segment.
Collaborate with Sales, Finance, and Operations leadership to develop account management plans.
Position and sell Comcast Business Class services to C-level and Executive level personnel.
Manage existing revenue, sales opportunities, quota, funnels, and forecasts.
Exercise independent judgment and discretion in matters of significance.
Required Qualifications
Bachelor's Degree
5-7 years of relevant work experience
Account Management
Sales
Direct Selling
Benefits & Perks
Commission eligibilityBonus eligibility for non-sales positionsBest-in-class benefitsSupport for physical, financial, and emotional needs