Customer Success Technical Specialist - Data Security
IBM
Atlanta, GA
10 days ago
Job Description
Join IBM as a Customer Success Technical Specialist, where you'll lead the deployment of innovative solutions in large accounts. With a focus on client relationships and software adoption, you'll collaborate with a talented team to drive impactful results and career advancement in a supportive environment.
Key Responsibilities
Lead deployment and adoption of IBM solutions
Identify and secure projects for successful deployment
Build technically viable deployment roadmaps
Advise and support clients throughout the software lifecycle
Conduct value-centric workshops
Required Qualifications
Deep business knowledge
Technical skills
Experience in client software adoption
Ability to build relationships with C-Suite stakeholders