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Collections Specialist

Chesapeake Oncology Hematology Associates

Shady Side, MD
1 month ago

Job Description

Join our team as a Patient Accounts Representative, where you'll manage billing processes, ensure compliance with regulations, and provide exceptional customer service. Your role will be crucial in maintaining accurate financial records and helping patients navigate their billing inquiries.

Key Responsibilities

  • Demonstrate knowledge of insurance processes including deductibles and copays
  • Accurately record payments from patients and insurance companies
  • Conduct regular reviews of patient accounts to identify discrepancies
  • Interact with patients to address billing inquiries and assist with payment arrangements
  • Initiate collection efforts for past-due accounts
  • Maintain detailed and accurate records of interactions and transactions
  • Ensure compliance with healthcare billing regulations including HIPAA
  • Generate regular reports on accounts receivable status and collections efforts

Required Qualifications

  • Previous experience in a similar role within healthcare finance or billing
  • Strong understanding of insurance processes and healthcare billing regulations
  • Excellent communication and negotiation skills
  • Proficient in relevant software applications for billing and financial record-keeping

Benefits & Perks

Medical InsurancePaid LeaveHolidays401kShort Term Disability