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Customer Service Advisor

USAA

Phoenix, AZ
13 days ago
$43,680.00 - $76,610.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor and empower members to achieve financial security. In this full-time role, you will provide tailored insurance solutions to business owners while enjoying extensive training and a supportive work environment.

Key Responsibilities

  • Use a consultative approach to resolve customer needs
  • Build and maintain relationships between members and insurance carriers
  • Research industry trends and improve understanding of technical/financial issues
  • Calculate Insurance to Value (ITV) on property types
  • Ensure risks associated with business activities are managed in compliance

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of insurance sales and service experience
  • Valid Property and Casualty insurance license for home state

Preferred Qualifications

  • 2 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with paid holidays and volunteer hours