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Job Description
Join USAA as a Customer Service Advisor and empower members to achieve financial security. In this full-time role, you will provide tailored insurance solutions to business owners while enjoying extensive training and a supportive work environment.
Key Responsibilities
Use a consultative approach to resolve customer needs
Build and maintain relationships between members and insurance carriers
Research industry trends and improve understanding of technical/financial issues
Calculate Insurance to Value (ITV) on property types
Ensure risks associated with business activities are managed in compliance
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience
Valid Property and Casualty insurance license for home state
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with paid holidays and volunteer hours