As an Admissions Coordinator at Guidehouse, you will manage patient admissions, liaise with families and hospital staff, and ensure a smooth registration process. This role includes obtaining necessary information, handling insurance matters, and maintaining high customer service standards.
Key Responsibilities
Manage inpatient and outpatient admissions
Register incoming patients and enter information on admitting forms
Explain hospital regulations and assign patients to rooms
Prepare identification bracelets and assist in insurance matters
Liaison between patients, families, visitors, and hospital staff
Obtain complete and accurate demographic and financial information
Obtain required signatures on legal consents and insurance forms
Perform pre-certification and deposit collection
Notify patients and families of insurance coverage issues
Review physician’s orders for completion
Complete Medicare Compliance and obtain ABN if necessary
Maintain positive customer service and handle phone calls
Comply with all safety regulations and policies
Required Qualifications
High School Diploma or equivalent
1 year experience in a hospital or medical office setting or 0-2 years heavy customer service in a related healthcare environment
Preferred Qualifications
1 year of experience working in Patient Access
Ability to type a minimum of 35 WPM
Familiarity with medical terminology
Benefits & Perks
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysDiscretionary variable incentive bonus eligibilityParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement and Personal Development OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare Program