Join Conduent as a Benefits Customer Service Representative and make a difference by helping individuals navigate their health benefits. You'll thrive in a supportive team environment while utilizing your excellent customer service skills to create positive experiences.
Key Responsibilities
Taking calls and actively listening to discuss employee health benefits
Managing a steady volume of incoming calls
Navigating through multiple systems to provide solutions
Creating positive experiences for customers and clients
Required Qualifications
Excellent communication skills
Willingness to work onsite in Chesapeake, VA
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Ability to pass a background check
Must be 18 years or older
Benefits & Perks
Medical, dental, and vision insurancePaid trainingRetirement savings planPaid holidaysPaid time off (PTO) or vacation and/or sick time