Associate Patient Care Coordinator - Corpus Christi, TX
Optum
Corpus Christi, TX
18 hours ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator where you will enhance patient experiences through effective service and support. This role involves managing patient registrations, insurance verifications, and appointment scheduling, directly impacting healthcare delivery. Enjoy a culture of growth and diversity while making a difference in your community.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out
Ensure demographics including insurance information are correct
Collect appropriate co-pays and adhere to cash handling policies
Schedule appointments and verify visit types
Manage waiting room cleanliness and assist patients
Work with back office staff to ensure smooth patient flow
Resolve service issues and complaints
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of experience in general office procedures
1+ years of Microsoft applications experience
Preferred Qualifications
1+ years of experience in a healthcare setting
Experience working with an electronic health record
Medical office setting experience
Knowledge/understanding of CPT/ICD-10 coding
Knowledge of medical terminology
Independent means of transportation during work hours for job related tasks
Bilingual in Spanish/English
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits