S

B2B Sales Representative

Staples, Inc.

Lincolnshire, IL
3 days ago

Job Description

Join Quill as a B2B Sales Representative and be part of a growing team dedicated to reactivating and converting inactive customers. This role involves making calls, negotiating pricing, and collaborating with account managers to drive sales and customer engagement while enjoying a supportive work culture.

Key Responsibilities

  • Make daily calls to Quill customers who have not placed an order in 7+ months
  • Make daily calls to prospect locations that are affiliated with a managed customer entity (enterprise)
  • Accept inbound calls from customers that are affiliated with a managed entity to ensure needs are met
  • Negotiate pricing and process special quotes for various opportunities
  • Leverage customer intel including order history to drive quality conversations around share of wallet
  • Leverage specialized customer offers and the value of Quill to place an order to reactivate the customer to meet monthly quotas and key metrics
  • Support and grow an open book of business by identifying new opportunities, resolving incoming customer issues, and conducting proactive outreach
  • Maintain robust channel of communication between customers and account managers
  • Collaborate with sales specialists and support partners to drive revenue beyond traditional office supplies
  • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline
  • Seek ways to constantly improve and apply manager and peer-led coaching
  • Contribute to a positive team culture by working well with others

Required Qualifications

  • High School Diploma or GED
  • 6+ months of related experiences in sales or customer service in a business-to-business environment
  • Ability to work onsite in Lincolnshire for in person training during the first two weeks
  • Able to work an 8-hour shift between 7:00 AM-6PM and in person 4 days a week (hybrid model)
  • Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)

Preferred Qualifications

  • 1+ years of experience in a sales environment, or a proven track record of delivering a customer-first approach
  • Proven ability to achieve sales role metrics; consistently meets or exceeds productivity goals
  • Strong organization and time management skills
  • Adaptable to a fast-paced organization with continuous change
  • Experience using CRM tools, salesforce.com or a comparable sales/CRM tool
  • Ability to demonstrate resiliency and handle rejection well
  • Enthusiastic, initiative-taking and willingness to share and positively impact the team
  • Natural curiosity and desire to learn, grow and develop sales skillset
  • Ability to learn new tools, systems, and processes quickly

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs