As a Loan Advisor at DriveTime, you'll engage with customers to collect past-due payments and create manageable payment plans, fostering relationships while meeting production goals. Join a supportive team in a fun, growth-oriented environment!
Key Responsibilities
Collect past due payments and negotiate payment plans while maintaining positive relationships with customers
Make inbound and outbound contact with customers regarding past-due balances
Educate, negotiate with, and build relationships with customers to influence payments
Monitor and ensure regular follow-up on all loan repayment agreements
Assist customers with debt repayment plans and modifications
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events