Associate Patient Care Coordinator - Midlothian, TX
Optum
Midlothian, TX
2 days ago
$16.00 - $27.69
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Job Description
Join Optum as an Associate Patient Care Coordinator to support healthcare teams by managing patient intake, scheduling appointments, and ensuring excellent customer service. Your work will directly improve health outcomes and contribute to the mission of delivering quality care.
Key Responsibilities
Greet patients as they arrive and manage wait time
Assist patients with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issue receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records including filing and scanning
Process requests for medical records release and maintain appropriate logs
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of Microsoft Office experience
Preferred Qualifications
1+ years of experience in a health care setting
DCW experience
Experience in providing customer service
Knowledge/understanding of CPT/ICD-10 coding
Excellent communication skills and phone etiquette
Independent means of transportation during work hours for job related tasks
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits