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Job Description
Join Clean Harbors as a Driver Operations Manager to lead a team, ensuring safe and efficient route operations while maximizing customer satisfaction. You'll play a crucial role in enhancing service delivery and compliance with regulations.
Key Responsibilities
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes
Train, develop, and manage sales and service route drivers
Manage flow of service requests to ensure timely customer service
Conduct End-of-day Check-In / Morning Check-Out process with drivers
Fulfill duties of route driver in their absence
Provide field coaching and sales training to route drivers
Meet with customers periodically to discuss needs
Increase sales portfolio by identifying opportunities
Schedule services to prevent and resolve route issues and complaints
Ensure completion and organization of all mandated paperwork and files
Follow compliance regulations and rules
Safely operate vehicles in accordance with requirements
Observe corporate operating guidelines and procedures
Perform other duties as assigned
Required Qualifications
Previous route driver experience
Previous dispatch/logistics experience
Obtain Hazmat and Tanker endorsements within 90 days of employment
Leadership experience
Intermediate computer skills
Excellent customer service skills
Excellent organization and attention to detail
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical
Benefits & Perks
Comprehensive health benefits coverage after 30 days of full-time employment401K with Company matchEmployee Stock Purchase PlanOpportunities for growth and developmentCompany paid training and tuition reimbursement