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Job Description
As a Retail Print Sales Supervisor at Staples, you'll lead a team focused on delivering exceptional print solutions and driving customer satisfaction. You'll play a vital role in creating a collaborative retail environment while contributing to the store's success and sales growth.
Key Responsibilities
Direct a team to drive results for key metrics and provide total print solutions
Connect with customers to build relationships and provide creative solutions
Drive customer satisfaction through engagement and quality service
Coach associates in exceptional service and consultative selling
Lead and develop a team committed to operational excellence
Consult with customers to deliver appropriate print solutions
Leverage Salesforce.com for customer management
Required Qualifications
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills including Microsoft Word or similar programs
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objections and engaging with customers
Ability to collaborate in a high-paced environment
Ability to lift/move materials in the 10-50 pound range
Benefits & Perks
Generous paid time offCareer development programBonus plan eligibility401(k) with company matchFull medical, dental, and vision insuranceAssociate discounts on merchandise and servicesDiscounts at hundreds of retailers and restaurants