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Job Description
As an Operations Associate at DraftKings, you'll drive the success of the Jackpocket product by managing customer lottery ticket orders and ensuring operational efficiency. This role offers an exciting opportunity to impact the future of the lottery industry while working in a fast-paced fulfillment center.
Key Responsibilities
Manage and process customer lottery ticket orders and redemptions
Keep systems updated with real-time customer order statuses
Streamline and organize workflows to meet daily objectives
Maintain the operation of printing and scanning equipment
Support various operational projects as they arise
Required Qualifications
Flexibility to work a dynamic schedule, including weekends and holidays
Experience in fast-paced environments
Familiarity with common software, including Microsoft Excel
Self-starter mentality and attention to detail
Exceptional customer service and communication skills
Physical ability to stand and walk frequently and lift up to 25 lbs