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Job Description
Join AFC as a Relationship Specialist and play a vital role in fostering relationships with independent auto dealers. You will provide financing solutions, support customer success, and contribute to revenue growth while managing risk. This position requires a passion for customer service and a commitment to helping our clients thrive.
Key Responsibilities
Use critical thinking to assess business and risk situations
Develop understanding of customer needs using CRM tools
Grow the portfolio and assist in promotional efforts
Manage, service, and balance risk on customer accounts
Drive new growth opportunities
Support others' success in their roles
Required Qualifications
3-5 years of experience in customer-facing, sales, or sales support roles
Valid driver's license with reliable transportation
Ability to travel 60-70% within the market
Strong focus on productivity and adaptability
Sales expertise and problem-solving skills
Understanding of portfolio management and risk
Ability to work independently and as part of a team
Proficiency in technology and software relevant to the position
High accountability towards local goals and business targets
Preferred Qualifications
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
Benefits & Perks
Competitive payMedical, dental, and vision benefits with employer HSA contributions401K with company matchPaid vacation, personal, and sick timePaid maternity and paternity leaveEmployer-paid disability and life insuranceEmployee Assistance ProgramTuition reimbursement for eligible programsOpportunities for skill expansion and career advancement