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Relationship Specialist

AFC

Glyndon, MN
2 days ago

Job Description

Join AFC as a Relationship Specialist and play a vital role in fostering relationships with independent auto dealers. You will provide financing solutions, support customer success, and contribute to revenue growth while managing risk. This position requires a passion for customer service and a commitment to helping our clients thrive.

Key Responsibilities

  • Use critical thinking to assess business and risk situations
  • Develop understanding of customer needs using CRM tools
  • Grow the portfolio and assist in promotional efforts
  • Manage, service, and balance risk on customer accounts
  • Drive new growth opportunities
  • Support others' success in their roles

Required Qualifications

  • 3-5 years of experience in customer-facing, sales, or sales support roles
  • Valid driver's license with reliable transportation
  • Ability to travel 60-70% within the market
  • Strong focus on productivity and adaptability
  • Sales expertise and problem-solving skills
  • Understanding of portfolio management and risk
  • Ability to work independently and as part of a team
  • Proficiency in technology and software relevant to the position
  • High accountability towards local goals and business targets

Preferred Qualifications

  • Previous auto industry or financial services experience
  • Experience with Google Workspace, Salesforce, Tableau

Benefits & Perks

Competitive payMedical, dental, and vision benefits with employer HSA contributions401K with company matchPaid vacation, personal, and sick timePaid maternity and paternity leaveEmployer-paid disability and life insuranceEmployee Assistance ProgramTuition reimbursement for eligible programsOpportunities for skill expansion and career advancement