At Your Service Center Associate, Pheasant Lane - Flex
Macy’s
Nashua, NH
1 month ago
Job Description
Join Macy’s as an At Your Service Center Associate and provide excellent customer experiences in a dynamic retail environment. You'll assist customers with their shopping journeys, handling transactions, and ensuring smooth operations. This role offers flexible hours and a chance to be part of a storied company that values its employees.
Key Responsibilities
Provide a great customer experience during service activities
Assist with Buy Online Pickup in Store transactions
Handle return merchandise and non-congruent items
Greet and connect with customers in a friendly manner
Recommend products based on customer needs
Monitor alerts for order completion and assist in customer pick-up
Demonstrate knowledge of store products and services
Follow store audit policies and adhere to inventory control procedures
Required Qualifications
Flexible availability including days, evenings, weekends, and holidays
Ability to communicate effectively with customers and co-workers
Comfortable using electronic devices
Preferred Qualifications
No education or experience required
Benefits & Perks
Comprehensive health and wellness coverage401(k) matchPaid time off and eight paid holidaysMerchandise discountsPerformance-based incentivesEmployee Assistance Program offering mental health counseling