Field Care Coordinator - ALTCS - Maricopa County, AZ
UnitedHealthcare
Scottsdale, AZ
1 month ago
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Job Description
As a Field Care Coordinator at UnitedHealthcare, you'll be the primary care manager for members with low-to-medium complexity medical and behavioral needs. You will engage with members in their homes or care facilities, promoting appropriate service utilization and improving care quality.
Key Responsibilities
Engage members face-to-face and/or telephonically to complete comprehensive needs assessments
Develop and implement person-centered care plans
Collaborate with internal care teams and community resources
Provide education and coaching for self-management of care needs
Support proactive discharge planning and care transitions
Advocate for members and families to ensure needs are met
Required Qualifications
2+ years of case management experience serving members with Serious Mental Illness (SMI)
1+ years of case management experience serving elderly and/or individuals with physical or developmental disabilities
1+ years of experience with MS Office, including Word, Excel, and Outlook
Access to reliable transportation and ability to travel within assigned territory
Preferred Qualifications
Bachelor’s degree in Psychology, Special Education, or Counseling