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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll leverage your expertise in healthcare billing and insurance processes. You'll ensure accurate financial records, assist patients with billing inquiries, and maintain compliance with healthcare regulations in a supportive team environment.
Key Responsibilities
Demonstrate knowledge of insurance processes including deductibles, out-of-pockets, and copays
Accurately record payments from patients and insurance in the billing system
Conduct regular reviews of patient accounts for discrepancies
Interact with patients to address billing inquiries and establish payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions and transactions
Ensure compliance with healthcare billing regulations including HIPAA
Generate regular reports on accounts receivable status and billing performance
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability