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Per Diem Patient Access Representative - Oneonta, NY

Optum

Oneonta, NY
1 month ago
$16.00 - $28.85

Job Description

Join Optum as a Per Diem Patient Access Representative and make a meaningful impact on healthcare. You'll ensure exceptional patient experiences by managing registrations and insurance verification, all while benefiting from comprehensive training and a culture of diversity and inclusion.

Key Responsibilities

  • Communicates directly with patients and/or families to complete the registration process
  • Utilizes computer systems to enter and verify patient data
  • Gathers clinical information and processes referrals
  • Verifies insurance coverage and creates price estimates
  • Collects patient co-pays and outstanding balances
  • Confirms and schedules patient services prior to hospital discharge
  • Responds to patient inquiries with compassion and respect
  • Generates and analyzes patient data reports
  • Maintains knowledge of registration requirements across departments

Required Qualifications

  • High School Diploma / GED
  • 1+ years of customer service experience
  • Ability to work per-diem hours (8-16 hours per week)
  • Ability to work onsite at Fox Hospital facilities
  • Must be 18 years of age or older

Preferred Qualifications

  • 1+ years of experience in scheduling and authorizations
  • Healthcare experience and clinical knowledge
  • Ability to work night and weekend hours

Benefits & Perks

$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution