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FT Hannaford to Go Service Leader

Hannaford Supermarkets

Skowhegan, ME
1 day ago

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Job Description

Join to apply for the FT Hannaford To Go Service Leader role at Hannaford Supermarkets Join to apply for the FT Hannaford To Go Service Leader role at Hannaford Supermarkets Retail Operations Store Code: Store 08330 Management (7245801) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. Service Leaders act as day-to-day leads within the Hannaford To Go department. With support for and from the Hannaford To Go Supervisor, Service Leaders ensure the department operates efficiently and provides an exceptional customer experience. Service Leaders give direction to Expeditors and Shoppers while also operating, hands on, within those roles as needed. As a leader, Service Leaders role model the service excellence we expect of all our associates. Through direction and attention to operational detail, a Service Leader ensures customers receive an exceptional experience during every Hannaford To Go transaction. As a Hannaford To Go Service Leader, no two days are ever the same, but a typical day includes Lead the Hannaford To Go Department operations in accordance with established department Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building. Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level. Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department. Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager. Assist in training and developing associates to meet department needs. Maintain solid communication in the department and with store management. Observe and follow all company policies, established standard practices and legal requirements. Perform all other duties and projects as assigned. Observe and follow all company policies and established procedures. Maintain a neat, well-groomed personal appearance. Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. produce merchandise carried in the store, including differences between varieties of similar Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal. Secure registers, Mobile Point of Sale Equipment, Shopping Devices when leaving it unattended; protect company assets at all times. ~ Effective communication and customer service skills. Demonstrated ability to perform the technical requirements for the Hannaford To Go Service. A high school graduate or equivalent preferred. Retail customer service experience preferred. Understanding of store operations preferred. Perform repetitive hand and arm motions while standing/walking during the majority of the shift. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, shellfish, house plants/flowers and household cleaners. ~ Have sufficient visual acuity to read the shopping device display screen as well as check identification cards, checks, invoices, and other written documents. Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law. Employment type Full-time Industries Retail and Retail Groceries Referrals increase your chances of interviewing at Hannaford Supermarkets by 2x Get notified about new Service Supervisor jobs in Skowhegan, ME . Assistant Service Manager - Skowhegan, ME Manager - Operations - Emergency Service Certified Nursing Assistant - CNA - Skilled Nursing Facility/Long Term Care Facility We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #