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Senior Account Manager

Randstad USA

Worcester, MA
8 days ago

Job Description

Join Randstad as a Senior Account Manager, where you will be the key liaison for strategic accounts, driving growth and delivering exceptional client results. This role offers the opportunity to work with a diverse portfolio while traveling 50% of the time to strengthen relationships with national clients.

Key Responsibilities

  • Drive revenue growth and profit margins for strategic accounts
  • Develop and implement strategic account plans
  • Maintain communication with clients for service delivery
  • Define and achieve key performance metrics with clients
  • Ensure clear communication of Randstad capabilities
  • Drive mutual margin improvement through process mapping
  • Expand revenue opportunities with HR and Operations contacts
  • Collaborate with operational leadership for program development
  • Lead contract renewals and renegotiations
  • Manage new sales efforts and respond to RFPs

Required Qualifications

  • 8+ years of proven performance in sales and account management
  • Expertise in process improvement
  • Willingness to travel
  • Strong problem-solving, communication, and client management skills
  • Bachelor’s degree

Preferred Qualifications

  • Experience with C-suite client contacts
  • Proficiency using Google mail, calendaring and shared drives