Join DriveTime as a Part-Time Loan Advisor and help customers navigate their loan repayments while building positive relationships. Utilize your skills to negotiate payment plans and contribute to our mission of making vehicle ownership accessible. Enjoy flexible hours and a range of competitive benefits in a supportive, growth-oriented environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence them to make needed payments
Navigate multiple systems to review account information and process payments
Monitor and ensure follow up on all loan repayment agreements
Assist customers with debt repayment plans and modifications
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off including vacation for part-timers