Join UnitedHealthcare as a Field Based Care Coordinator to manage complex care for older adults with diverse medical and behavioral health needs. You will lead care coordination efforts, ensuring quality support and improved health outcomes for members. Embrace the opportunity to make a difference in the lives of millions while enjoying competitive pay and comprehensive benefits.
Key Responsibilities
Serve as primary care manager for high medical risks / needs members with comorbid behavioral health needs
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment
Develop and implement individualized, person-centered care plans
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide referrals and linkage as appropriate and accepted by member
Required Qualifications
Current, unrestricted independent licensure as a Registered Nurse in Indiana
Master’s degree in social work
Bachelor’s degree in social work, Psychology, Special Education, Counseling, or relevant degree with at least 1+ years of case management experience with older adults, individuals with disabilities or those with serious mental illness
Licensed Practical Nurse (LPN) with a minimum of 3+ years of clinical experience with older adults
1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
1+ years of experience with MS Office, including Word, Excel and Outlook
1+ years of experience in long term support services or working with older adults
Reside in the state of Indiana
Ability to travel 75% of the time within assigned territory to meet with members and providers
Access to reliable transportation & possess a valid US driver's license
Preferred Qualifications
Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
Experience working in team-based care
Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
Background in Managed Care
Bilingual in Spanish or other language specific to market populations
Benefits & Perks
Paid Time Off including 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits