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Job Description
Join Clean Harbors as a Driver Operations Manager to lead a dedicated team, ensuring safe and efficient service delivery while prioritizing customer satisfaction. Drive operational excellence and compliance in a dynamic environment committed to sustainability.
Key Responsibilities
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes.
Train, develop, and manage sales and service route drivers.
Manage flow of service requests to ensure customers are serviced in a timely and efficient manner.
Conduct End-of-day Check-In / Morning Check-Out process with drivers.
Fulfill duties of route driver when absent.
Provide field coaching and sales training to route drivers.
Meet with customers periodically to discuss needs.
Increase sales portfolio by identifying opportunities.
Schedule services to prevent and resolve route issues and complaints.
Ensure completion and organization of all mandated paperwork and files.
Follow all local, state (provincial) and federal compliance regulations.
Safely operate vehicles in accordance with U.S. DOT and other requirements.
Observe all company environmental health and safety operating guidelines.
Perform other duties as assigned.
Required Qualifications
Previous route driver experience
Previous dispatch/logistics experience
Obtain Hazmat and Tanker endorsements within 90 days of employment
Leadership experience
Intermediate computer skills
Excellent customer service skills
Excellent organization and attention to detail
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Benefits & Perks
Comprehensive health benefits coverage after 30 days of full-time employment401K with Company matchEmployee Stock Purchase PlanOpportunities for growth and developmentCompany paid training and tuition reimbursement