Associate Patient Care Coordinator - Radiology - Las Vegas, NV
Optum
Las Vegas, NV
17 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator in Radiology, where you'll enhance health outcomes by delivering exceptional service and supporting care teams. This full-time role offers a chance to make a real impact while benefiting from a diverse culture and comprehensive support.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out
Collect co-pays and adhere to cash handling policies
Schedule appointments and verify visit types
Manage waiting room cleanliness and patient communication
Work with back office staff for smooth patient flow
Resolve service issues and complaints
Process incoming films/CDs and manage documentation
Mail out imaging results to providers
Assist co-workers and team members with duties
Process referrals
Required Qualifications
High School Diploma/GED or higher
BLS certified or able to obtain certification within 30 days of hire
1+ years of customer service experience
Intermediate level of proficiency with MS Office (Word, Excel, Outlook)
Ability to travel 10% of the time with independent transportation for job-related tasks
Preferred Qualifications
1+ years of experience in a healthcare setting
1+ years of experience with insurance programs and basic managed care principles
1+ years of experience utilizing electronic referral and medical record systems
Medical terminology knowledge
Understanding of diagnosis coding (CPT/ICD-10)
Bilingual in Spanish/English
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending or Health Saving accountsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits