Manager, Operations (Behavioral Health Utilization Management Intake Team)
Blue Shield of California
Seal Beach, CA
8 days ago
Job Description
Join Blue Shield of California as a Manager for the Behavioral Health Utilization Management Intake Team. You will lead operations, enhance team performance, and ensure compliance while fostering a supportive work environment. Your leadership will directly impact the quality of care and operational efficiency.
Key Responsibilities
Oversee day-to-day operations and performance oversight
Foster a positive work environment
Direct activities through subordinate supervisors/team leads
Ensure regulatory compliance with offshore management
Establish operational objectives
Oversee caseload management and regulatory adherence
Develop production standards and monitor productivity
Coach and mentor non-clinical staff
Identify and drive process improvement opportunities