This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Maximus as a Clearance Investigation Telephone Liaison/Switchboard Operator in Boyers, PA. This full-time role involves handling incoming calls, verifying caller information, and ensuring compliance with established guidelines, all while contributing to a collaborative and supportive work environment.
Key Responsibilities
Answer incoming calls and verify callers
Route calls to appropriate individuals or departments
Process requests via fax, email, and online portal
Maintain confidentiality and security of sensitive information
Meet established performance metrics for call handling and customer satisfaction
Required Qualifications
High school diploma or equivalent
2 years experience
Active Top Secret clearance
Proficiency in basic computer and office equipment usage
Preferred Qualifications
Ability to work as part of a team
Problem/situation analysis
Detail oriented
Ability to meet deadlines
Attentiveness
Communication skills
Collaboration
Benefits & Perks
Comprehensive benefits including medical/dental/visionPaid time offOpportunities for career advancementProfessional development