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Job Description
Join TEKsystems as a Dispatch Specialist, where you'll coordinate field installations and provide logistical support to technicians. Enjoy a fully remote role while contributing to cutting-edge technology projects. Must be based in Wisconsin.
Key Responsibilities
Assign installation work to field technicians using internal systems
Provide logistical and real-time support to technicians onsite
Monitor workflow and reassign tasks as needed to balance workloads
Analyze service orders and repair tickets to ensure accurate dispatching
Communicate effectively with technicians and internal teams
Ensure all service orders are processed with precision
Required Qualifications
1+ year of experience providing customer support over the phone
1+ year supporting field technicians during installations
Strong user-level experience with Microsoft Excel
High School Diploma or GED with 3+ years of relevant experience
Benefits & Perks
Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement PlanLife Insurance (Voluntary Life & AD&D)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)