Financial Counselor, Patient Access - Oconomowoc, WI
Optum
Oconomowoc, WI
15 days ago
$16.88 - $33.22
Job Description
Join Optum as a Financial Counselor to help patients navigate financial concerns, ensuring access to healthcare coverage and assistance. Work part-time in a collaborative environment with a focus on community well-being and patient care.
Key Responsibilities
Screen patients for healthcare coverage or financial assistance
Counsel patients on financial responsibility and available programs
Perform daily checks of qualifying inpatients for financial assistance
Act as a liaison with departments for financial options
Record and prepare statistics for outreach programs
Maximize revenue collections and minimize bad debt
Maintain a safe environment and comply with policies
Required Qualifications
High School Diploma/GED
2+ years of customer service experience in healthcare or accounting
Intermediate proficiency in Microsoft Office
Ability to travel to local sites (25-30 mins)
Ability to work a rotating schedule
Preferred Qualifications
Associate’s Degree in healthcare administration, finance, or business
2+ years of customer service experience in a hospital setting
Support for patient-centered care
Verbal and written communication skills
Knowledge of medical terminology
Experience with electronic medical records
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution4 – 6 weeks of paid training