Join Quill, a Staples brand, as a Customer Service Representative where you'll manage a substantial account portfolio, driving sales growth and delivering exceptional customer support. Leverage your experience in consultative selling and account management to create tailored solutions and enhance client relationships.
Key Responsibilities
Responsible for sales results for assigned book of accounts with large sales and potential (~$8-10M+)
Acquire new business and grow sales as well as manage current customer base
Create and maintain a solid understanding of accounts and build strategic growth plans
Utilize enablement tools to keep customer data updated and manage opportunities
Execute sales strategies through various channels including phone, email, and on-site visits
Required Qualifications
High School Diploma or GED
3+ years sales experience in Account Management and/or Business Development
Must have the availability to travel (up to 4x per year)
Preferred Qualifications
Proficient computer skills and knowledge of Microsoft Office
Prior experience working with large complex accounts
Had responsibility for a sales quota and a track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs