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Rental Car Customer Service Representative – Full Time | Great Pay | Paid Time Off | Car Rental Perks

Avis Budget Group

East Boston, MA
29 days ago
$18.00/hour

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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Avis Budget Group as a Rental Car Customer Service Representative and enjoy a dynamic outdoor role assisting customers with rentals and returns. This full-time position offers competitive pay, paid time off, and various benefits, all while being part of a driven team focused on customer service excellence.

Key Responsibilities

  • Assist customers in the rental or return process on airport lots
  • Check cars and enter information using a handheld device
  • Process rentals for loyalty customers
  • Assist customers at exit gates
  • Check-in cars at return while providing excellent customer service

Required Qualifications

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Ability to perform physical tasks (typing, standing, walking, entering/exiting vehicles)
  • Must be 18 years of age and legally authorized to work in the United States
  • Regular on-site presence required

Preferred Qualifications

  • 6 months retail customer service experience in a fast-paced environment

Benefits & Perks

Bi-weekly or weekly hourly wage (based on location)On-the-job trainingPaid time offMedical, dental and other insuranceFlexible spending account for public transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and purchases