Join MassMutual as the Head of Change Management and lead the evolution of our change management practices across the Corporate Function project portfolio. This highly visible role will focus on strategic transformation, enhancing change readiness, and ensuring successful implementation of major business initiatives with strong engagement and adoption.
Key Responsibilities
Lead Change Management Team for Corporate Function project portfolio
Determine and implement the change management strategy for projects
Evangelize Change Management's mission across the organization
Facilitate a Change Management Center of Excellence
Align change management practices with overall business strategy
Define and own standards for change management processes
Oversee domain owners for stakeholder and field engagement
Produce and promote value metrics focused on projects
Engage Corporate Function leaders and project sponsors
Enforce quality control for change management standards
Required Qualifications
Bachelor's degree
10+ years of experience leading large strategic or transformational changes in large, complex financial services companies
Strong executive presence and communication skills
Well-versed in Change Management methodologies, tools, and best practices
Exceptional leadership and influence capabilities
Strong facilitation and training skills
Ability to manage a team of change resources
Committed to active participation in the Project Management process
Preferred Qualifications
5+ years focused on change management discipline with experience in insurance, wealth management, and distribution
Prosci certification or equivalent
Agile/Waterfall project management experience
Robust knowledge of best practices related to communications, training, and user engagement