Join Optum as an Associate Patient Care Coordinator, where you will be the first point of contact for patients, ensuring timely and accurate registration to enhance their care experience. Enjoy a supportive culture with diverse career development opportunities and a comprehensive benefits package.
Key Responsibilities
Maintain knowledge of registration requirements across various departments
Ensure accurate entry of demographic information in the ADT system
Identify patients correctly to avoid medical record duplication
Review assigned accounts for accuracy and documentation
Meet CMS billing requirements and document accordingly
Collect and enter data with emphasis on accuracy for reimbursement
Verify insurance benefits and document liabilities
Manage patient payments and set up payment plans as necessary
Required Qualifications
High School Diploma/GED or higher
1+ years of customer service experience
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department or related roles
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical, Dental, and Vision insuranceLife & AD&D insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee Discounts and Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits such as pet insurance and legal insurance