Join Quill, a leader in office supplies under Staples, as a Customer Service Representative. You'll drive sales, manage key accounts, and identify growth opportunities while enjoying a supportive and inclusive work environment.
Key Responsibilities
Responsible for sales results for assigned book of accounts (~$8-10M+)
Acquire new business and grow sales as well as manage current customer base
Map accounts and identify core and specialty category opportunities
Create and maintain understanding of accounts and build strategic growth plans
Utilize enablement tools to keep customer data updated and manage a healthy pipeline
Know products, customers, and vertical markets
Utilize Salesforce regularly
Execute sales strategies through various communication channels
Leverage sales methodologies to retain and grow customer base
Required Qualifications
High School Diploma or GED
3+ years sales experience in Account Management and/or Business Development
Must have the availability to travel (up to 4x per year)
Preferred Qualifications
Proficient computer skills and knowledge of Microsoft Office
Prior experience working with large complex accounts
Had responsibility for a sales quota and a track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs