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Order Processor - Operations

Golden Waffles

South Bend, IN
16 days ago

Job Description

Join Golden Waffles as an Order Processor in Operations, where you'll play a crucial role in managing customer orders and coordinating shipments. Leverage your skills in logistics and customer service to ensure timely and accurate deliveries in a dynamic B2B environment.

Key Responsibilities

  • Pull Sales Rep web orders twice daily
  • Provide customer service such as tracking orders and dock appointments
  • Quote, setup and document outbound/inbound shipments
  • Track truckload and less than truckload orders
  • Maintain reports related to shipments or delivery
  • Communicate with customers and Route Sales Representatives regarding orders
  • Enter daily receipts into internal accounting software
  • Organize and complete daily open order reports
  • Work with the shipper on outgoing orders
  • Coordinate outgoing shipments to depots and Route Sales Representative orders
  • Other duties as assigned

Required Qualifications

  • Generalized knowledge of shipping and receiving in a warehouse setting
  • Advanced Microsoft Office knowledge
  • High School Diploma/GED or equivalent

Preferred Qualifications

  • Microsoft CRM & Great Plains experience