Supervisor of Medical and Clinical Operations - Portland, ME
Optum
Portland, OR
23 days ago
$58,800 - $105,000
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Supervisor of Medical and Clinical Operations in Portland, ME, where you'll lead a team in enhancing patient access services. Enjoy a supportive environment with extensive training and competitive benefits while making a real impact on healthcare delivery.
Key Responsibilities
Coordinate and supervise daily activities of the central registration department
Ensure adequate phone coverage at all times
Review and approve PTO requests for staff
Monitor staff attendance and performance
Conduct quarterly 1:1 meetings with staff
Set daily priorities for the team
Produce reports on non-clinical tasks
Develop plans for department objectives
Identify and resolve operational problems
Act as primary liaison with other supervisors
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
1+ years of experience working as a supervisor/manager
2+ years of in-person customer service experience
Proficiency with Microsoft Word, Excel, and Outlook or Google equivalent
Familiarity with computer and Windows PC applications
Ability to work onsite at Mercy Hospital
Full Flu vaccination compliance
Preferred Qualifications
Experience with medical or health terminology
Healthcare industry experience
Healthcare or insurance benefits experience
Experience in sales or collections
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution4 weeks of on-the-job training