Join One Medical as a Practice Coordinator to lead a dedicated team in delivering exceptional patient experiences and operational excellence. You will oversee daily operations, enhance team performance, and champion best practices in a supportive healthcare environment. Your leadership will help transform healthcare accessibility and quality for our patients.
Key Responsibilities
Ensure operational readiness of the practice
Provide team support and leadership through training and mentoring
Drive performance improvement through active daily management
Perform inventory management and support financial health of the practice
Monitor and own Net Promoter Score (NPS) responses
Support quality health outcomes and regulatory compliance
Ensure positive patient interactions and manage front of house duties
Required Qualifications
At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
Strong written and verbal communication skills
Proven ability to foster strong, collaborative team-dynamics
Preferred Qualifications
Relevant experience as a Medical Assistant or Phlebotomist
Experience in healthcare with a solid understanding of billing and insurance
Proven track record of leading successful change management and process improvement efforts
Benefits & Perks
Paid sabbatical for every five years of serviceFree One Medical memberships for team members and their familiesEmployee Assistance ProgramCompetitive Medical, Dental and Vision plansPre-Tax commuter benefitsPTO cash outs401K matchCredit towards emergency childcareCompany paid maternity and paternity leavePaid Life InsuranceDisability insurance