Join Johns Hopkins Medicine as a Clinical Customer Service Coordinator, where you will facilitate communication between patients and healthcare professionals. You will be the initial contact for customers, ensuring seamless information exchange while supervising clerical support staff.
Key Responsibilities
Facilitating information exchange between patients, families, and healthcare teams
Serving as initial point of contact for customers
Assisting with coordinating and implementing projects
Overseeing front desk and administrative duties
Supervising clerical support staff
Required Qualifications
Associate's degree
Proficiency in medical terminology
2-3 years of related experience
Advanced computer skills including word processing, PowerPoint, and spreadsheet software
Preferred Qualifications
Experience in customer service
Data management skills
Office management skills
Benefits & Perks
Employee and dependent tuition assistanceCareer growth and developmentAffordable and comprehensive benefits package