Per Diem Patient Access Representative - Delhi, NY
Optum
Delhi, NY
1 day ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative and play a crucial role in welcoming and assisting patients through their hospital experience. You will be responsible for managing patient registrations, ensuring accurate data entry, and providing excellent customer service, all while contributing to the health and wellness of diverse communities.
Key Responsibilities
Communicates directly with patients and families to complete the registration process
Utilizes computer systems to enter and verify patient data
Gathers necessary clinical information and processes referrals
Verifies insurance coverage and creates price estimates
Collects patient co-pays and discusses financial obligations
Identifies outstanding balances and collects amounts due
Responsible for collecting data for scheduled appointments
Responds to inquiries from patients and caregivers
Generates and analyzes patient data reports
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
Ability to work per diem hours (generally 8-16 hours per week)
Must be 18 years of age or older
Access to reliable transportation & valid US driver's license
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
$2,000 Sign-On Bonus for external applicantsComprehensive benefits package401k contributionIncentive and recognition programs