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Customer Service Advisor - Empower members through financial security initiatives (Hiring Immediately)

USAA

Colorado Springs, CO
15 days ago
$54,550.00 - $97,750.00

Job Description

Join USAA as a Customer Service Advisor and empower members to achieve financial security through expert advice and tailored insurance solutions. In this full-time role, you'll provide exceptional service while collaborating with business owners and insurance carriers to meet unique risk needs.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Build and maintain relationships with members and insurance carriers
  • Use compliance and insurance standards to limit E&O exposure
  • Classify businesses and provide risk management solutions
  • Research industry trends and regulatory environments

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 2 years of insurance sales and service experience
  • 1 year of experience in a Commercial Insurance agency
  • Valid Property and Casualty insurance license or ability to obtain
  • Excellent communication and customer service skills

Preferred Qualifications

  • 4 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off and holidays16 paid volunteer hoursWellness programs and continuing education