Customer Service Advisor - Empower members through financial security initiatives (Hiring Immediately)
USAA
Colorado Springs, CO
15 days ago
$54,550.00 - $97,750.00
Job Description
Join USAA as a Customer Service Advisor and empower members to achieve financial security through expert advice and tailored insurance solutions. In this full-time role, you'll provide exceptional service while collaborating with business owners and insurance carriers to meet unique risk needs.
Key Responsibilities
Advise business owners on insurance and risk management
Build and maintain relationships with members and insurance carriers
Use compliance and insurance standards to limit E&O exposure
Classify businesses and provide risk management solutions
Research industry trends and regulatory environments
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of insurance sales and service experience
1 year of experience in a Commercial Insurance agency
Valid Property and Casualty insurance license or ability to obtain
Excellent communication and customer service skills
Preferred Qualifications
4 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off and holidays16 paid volunteer hoursWellness programs and continuing education